Customer Service Representative
3 weeks ago
About the Role:
As a Retail Customer Service Associate at FedEx, you will play a vital part in delivering exceptional customer experiences. Your responsibilities will include following instructions from supervisors and assisting other team members in performing store functions. You will also be involved in the training of store team members, ensuring they have the necessary skills to provide top-notch service to our customers. In this role, you will have the opportunity to demonstrate consultative behaviors in a retail environment, understanding each customer's individualized needs and providing tailored solutions. This is a great opportunity to join a dynamic team and contribute to the success of FedEx.
Key Responsibilities:
• Follow instructions from supervisors and assist other team members in performing store functions
• Assist in the training of store team members
• Demonstrate consultative behaviors in a retail environment to understand each customer's individualized needs
• Provide exceptional customer service and support
What We Offer:
At FedEx, we are committed to providing our employees with a positive and supportive work environment. As a Retail Customer Service Associate, you will have access to opportunities for growth and development, as well as a competitive compensation package. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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