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Customer Service Representative

1 month ago

Tacoma, Washington, United States Car Wash Enterprises Full time
About Us

Brown Bear Car Wash is a leading car wash company in Washington, known for its high-quality service and commitment to customer satisfaction.

Job Summary

We are seeking a Customer Service Representative to join our team at our car wash location in Parkland. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and promoting our brand values.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with the team to maintain a clean and safe work environment, adhering to company standards and policies.
  • Participate in ongoing training and development to enhance your skills and knowledge in customer service, safety, and car wash operations.
  • Assist with maintaining accurate records and reports, as required.
Requirements
  • Must be 16 years or older.
  • High school diploma or equivalent required.
  • Ability to work weekends and flexible scheduling.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
Benefits
  • Competitive hourly rate of $19.
  • Opportunities for advancement and professional growth.
  • Medical, dental, and vision benefits.
  • 401(k) plan with company match.
  • Bonuses and accrued paid time off.
  • Tuition reimbursement up to $4,000.
  • Employee wellness program and discount program.

Minors, those who are 16 or 17, will be required to complete a Parent School Authorization form before starting work. Speak with the manager for details.