Senior Care Coordinator
6 days ago
About Achievable Health
">Achievable Health is a nonprofit Federal Qualified Community Health Center dedicated to providing high-quality, integrated care to individuals with intellectual and developmental disabilities, their families, and other vulnerable populations.
">Job Summary
">The Senior Care Coordinator provides case management services to coordinate care across the continuum of care to a group of complex individuals with intellectual and developmental disabilities (I/DD) as well as to their families. This work will be done while using principles of trauma-informed care through a Justice, Equity, Diversity, Inclusion + Belonging (JEDI + B) lens.
">Key Responsibilities
">- ">
- Provides case management services to patients, their families, and other identified members of the care planning team.">
- Assist patient/family with the coordination of care internally with the interdisciplinary teams and externally with other community-based social service agencies.">
- Schedule and maintain the behavioral health calendar including daily appointments and community projects.">
- Coordinate referrals and authorizations.">
- Work as liaison between patients and LCSW.">
- Deliver excellent customer service while interacting with patients, their caregivers, and other guests of The Achievable Foundation.">
- Proactively contact patient, family, or other service to ensure all service needs have been met.">
- Support the patient/family to ensure the patient/family are active participants in the care plan.">
- Relay any instructions the provider has left for the patient.">
- Track and report data outcomes to ensure service contract/grant compliance.">
- Maintains confidentiality and security of Protected Health Information.">
- Performs other duties as assigned.">
- ">
- Estimated salary: $24-$26 per hour.">
Requirements
">We seek an individual with 1-2 years prior case management experience, AA or BA in Behavior Science or related field preferred. Key qualifications include basic knowledge of medical terminology, knowledge of full range of public and social services in LA County, and high level of analytical skills to work with complex medical and social needs for patients/families.
">A strong understanding of interpersonal and communication skills is also required to interact with people of various socioeconomic statuses and ages. Ability to document information and complete administrative tasks consistently, timely, and accurately is essential.
">We value demonstrated experience working in an outpatient family practice setting and experience working within a community health center. Proficiency in MS Office Suite, knowledge of an electronic health record, ability to maintain patient confidentiality and adhere to HIPAA regulations, and ability to address sensitive issues with tact and diplomacy are highly desired.
">Achievable Health offers a comprehensive benefits package, including medical, dental, vision, chiro, life insurance, EAP, and 403B retirement plan.
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