Operations Manager
6 days ago
Senior Helpers is a non-medical in-home care service provider dedicated to delivering exceptional care to the elderly community.
Job OverviewThis full-time role offers a competitive salary range of $50,000-$60,000 annually, based on experience. The ideal candidate will have prior experience in management, recruiting, and HR onboarding activities within a healthcare entity.
Key Responsibilities- Office Operations: Manage daily office activities, maintain a professional workplace, ensure accurate and timely client invoicing, and track key performance indicators (KPIs).
- Caregiver Management: Assist with recruiting, hiring, and onboarding caregivers, locate new sources of qualified employees, and attend job fairs and networking events.
- Scheduling and Coordination: Schedule and coordinate caregiver staff, respond to scheduling conflicts and call-outs, collect time sheets for payroll, and maintain an updated employee database.
- Client Services: Assist with answering phone calls, providing information to potential clients, solving problems for current clients, and visiting clients and caregivers to solicit feedback and improve services.
- Prior experience in management, recruiting, and HR onboarding activities in a healthcare entity required.
- Excellent organizational skills, attention to detail, and ability to prioritize in a changing environment, with exceptional verbal and written communication skills.
- Exceptional and verifiable customer service skills, professional and courteous tone, and ability to proactively prevent issues and suggest office improvements.
- Proficiency in Microsoft Word, Excel, Internet, and Outlook, with ability to learn other software programs quickly and work independently and as part of a team.
- We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local laws.
- We offer a great place to work certified environment, autonomy, and task variety.
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