Suite Services Coordinator

1 week ago


Inglewood, California, United States Legends Full time
Position Overview:

Under the guidance of the Director of Suites and Suites Manager(s), the Suite Services Coordinator plays a crucial role in efficiently managing event-day requests and ensuring timely delivery of services.

Company Background:

Legends is a comprehensive agency dedicated to providing exceptional solutions for renowned brands. Our approach encompasses a 360-degree service model, where our Global Planning, Global Sales, and Hospitality divisions collaborate seamlessly on every project. This ensures success across our diverse sectors, including professional sports, collegiate events, attractions, entertainment, international engagements, and conventions.

Our greatest asset is our team. The expertise of our personnel drives our commitment to crafting tailored solutions for our partners. Collectively, our leadership boasts over 300 years of experience in sales, sponsorship, analytics, valuation, hospitality, and operations.

Key Responsibilities:
  • Maintain a positive and friendly demeanor at all times.
  • Arrive punctually for scheduled events and report to designated areas promptly.
  • Execute opening and closing tasks as directed by management.
  • Exhibit a welcoming attitude while processing suite orders.
  • Organize suite orders meticulously to guarantee accurate delivery.
  • Input all event-day orders into the POS system and reconcile advance suite requests.
  • Collaborate with Suite Attendants to ensure accurate payment collection from each suite.
  • Oversee inventory management within the Suite Pantry effectively.
  • Work collaboratively with fellow associates and other service departments within the venue.
  • Complete tasks assigned by management successfully.
  • Ensure accurate reconciliation of cash deposits at the conclusion of events.
Qualifications:
  • Experience in stadium or arena suites is preferred; orientation and on-the-job training will be provided.
  • Prior cash handling and point-of-sale experience is advantageous.
  • Must possess a courteous and pleasant demeanor while interacting with others.
  • Ability to thrive in a team-oriented environment is essential.
  • Maintain composure in high-pressure situations.
  • Exhibit positive body language and consistently deliver excellent guest service.
  • Ability to make evaluations and decisions independently.
  • Willingness to accept and execute responsibilities as directed.
  • Minimum age requirement of 18 years.
  • Flexibility to work varying hours based on event schedules.
  • Ability to work efficiently in a fast-paced environment.
Knowledge, Skills, & Abilities:
  • Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
Physical Requirements:
  • Must be able to stand, walk, bend, reach, and perform repetitive motions consistently. Capable of lifting stock weighing up to 20 lbs.
Practice safe work habits, adhere to all safety policies and procedures, and complete company-wide safety training as well as any additional job-specific safety training.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

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