Night Auditor

2 days ago


Fort Lauderdale, Florida, United States Residence Inn by Marriott Full time

Job Summary: We are seeking a detail-oriented Night Auditor to join our team at Residence Inn by Marriott. As a Night Auditor, you will play a critical role in ensuring the accuracy and completeness of guest accounts, verifying and balancing daily transactions, and preparing reports for management.

Key Responsibilities:

  • Audit guest accounts for accuracy and completeness, ensuring that all transactions are properly recorded and accounted for.
  • Verify and balance daily transactions, including room charges, food and beverage sales, and other hotel revenue streams.
  • Prepare and distribute reports to management, highlighting any discrepancies or areas of concern.
  • Handle guest inquiries and complaints in a professional and courteous manner, providing excellent customer service.
  • Assist with check-in and check-out procedures, ensuring a smooth and efficient experience for guests.
  • Ensure compliance with hotel policies and procedures, maintaining the highest standards of quality and service.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Previous experience in a hotel or hospitality setting, preferably in a night auditor or accounting role.
  • Strong analytical and problem-solving skills, with attention to detail and accuracy.
  • Excellent communication and customer service skills, with the ability to work effectively with guests and colleagues.
  • Ability to work independently and as part of a team, with a strong commitment to quality and service.

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