Restaurant Operations Manager

6 days ago


Chicago, Illinois, United States Hogsalt Full time
General Manager Opportunity at Trivoli Tavern

We are seeking a dedicated and experienced Full Time General Manager to lead our team at Trivoli Tavern.

Key Responsibilities:
  • Minimum of 5 years working in a fast-paced, full-service restaurant environment.
  • ~3 years of experience as a General Manager or other senior-level leadership position.
  • In-depth P&L experience and exceptional financial understanding, including proven strategies to positively affect a restaurant's overall financial health.
  • Ability to identify problems and be solution-oriented in regards to service and restaurant operations.
  • Must have open availability including evenings, weekends, and holidays; schedule subject to modification and/or approval by the Service Director or Vice President of Service & Operations.
Leadership Expectations:
  • Progress and refine all areas of service in the restaurant.
  • Ensure all policies and procedures are followed, including recruiting, hiring and training, 6-month employee reviews, progressive discipline, and any other employee documentation.
  • Create all front of house schedules and publish two weeks in advance, adhering to company standards for labor management and maintaining appropriate staffing levels for the restaurant.
  • Review store financials daily to manage comps, expenses, labor, and overall revenue; lead monthly financial calls for the restaurant and present solutions and understanding of P&L statements to leadership.
  • Work collaboratively with the Events, Marketing and Branding, Purchasing, and Culinary teams to promote the overall financial health of the restaurant.
  • Complete general administrative tasks including opening and closing duties, cash handling, processing refunds, maintaining restaurant facilities and supplies, and monitoring guest review sites.
  • Work with the Beverage Leader to ensure successful execution of the restaurant's beverage program.
  • Coordinate all training for front of house staff, including updating training materials and scheduling practical exams, and fostering professional development for employees and leadership.
  • Provide consistent coaching and support for all hourly employees, and possess the ability to fill into any FOH hourly position.

Hogsalt is a restaurant group that reimagines hospitality with energy and a sense of fun. Our culinary team makes classic dishes so expertly that you'll remember why they became classics. We're an organization that makes people — our guests and ourselves — happy.



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