Restaurant Operations Manager

2 days ago

Chicago, Illinois, United States Jaleo by José Andrés - Chicago Full time
Job Description

Restaurant Operations Manager

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Jaleo by José Andrés - Chicago. As a key member of our management team, you will be responsible for leading and managing all restaurant operations to ensure a world-class culinary experience for our guests.

Key Responsibilities:

  • Lead and manage all restaurant operations, including front-of-house and back-of-house staff, to ensure seamless execution of our concept and JAG standards.
  • Develop and execute a plan to stay within department budgets and maximize profits, actively managing inventory, waste, and pricing to meet cost targets.
  • Effectively manage cash controls and financial reporting, ensuring accuracy and compliance with standard procedures.
  • Manage and oversee all day-to-day operations to maximize revenues and profits, working closely with the Head Chef and management team to ensure concept and JAG vision are executed consistently.
  • Develop, coach, and consistently execute the restaurant's service standards, ensuring consistent execution of steps of service and guest satisfaction.
  • Lead by example in all interactions, demonstrating ownership, accountability, and initiative in daily tasks, and creating a positive work environment by demonstrating no tolerance for negative behaviors.
  • Manage and oversee all aspects of restaurant operations, including safety, sanitation, and compliance with local, state, and federal laws and regulations.
  • Develop and execute training programs for both hourly and management employees, ensuring they are equipped to meet job expectations and requirements.
  • Facilitate and assist with the occasional stage or Home Office employee as they do their restaurant training.
  • Seek out opportunities to communicate José Andrés Group's vision to team, guests, students, vendors, and community in a clear and positive manner.

Requirements:

  • Minimum of 5+ years of restaurant management experience.
  • Developed communication skills, both verbal and written.
  • Ability to maintain compliance with all local, state, and federal laws and regulations.
  • Extensive knowledge of upscale or fine dining service and sales skills.
  • Ability to supervise, train, and motivate multiple levels of employees.
  • Ability to consistently and fairly evaluate other employees' performance.
  • Extensive knowledge of food industry, restaurants, and competitive markets.
  • Extensive knowledge of revenue management.
  • Participation in the development of short- and long-term financial and operational goals.
  • Comfortable with using technology to streamline daily administrative tasks.

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