Consumer Lending Operations Specialist

3 days ago


Spokane, Washington, United States Global Credit Union Full time
Job Summary

We are seeking a highly skilled Consumer Lending Processing Specialist to join our team at Global Credit Union. As a key member of our consumer lending team, you will be responsible for coordinating branch/member closings, performing data input, and providing exceptional customer service.

Key Responsibilities
  • Member Inquiries: Respond to member inquiries regarding loan approvals, denials, guidelines, policies, and programs.
  • Loan Coordination: Coordinate with members and branches to obtain necessary information and documentation for loan closing.
  • Loan Processing: Process, fund, and close CLC mail and E-Sign loans.
  • Document Verification: Obtain all loan-related documents, verify title documents, and obtain loan payoffs when necessary.
  • Loan Checklists: Create and review loan checklists.
  • Adverse Actions: Create adverse actions letters and Pre-Approval letters as needed.
  • Queue Management: Monitor and process requests and applications in assigned loan queues.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: One year increasingly responsible experience in a related position, preferably within the consumer loan area or a comparable member service-related position.
  • Skills: Ability to type 35 wpm, operate a 10-key calculator, and be familiar with online data operations. Ability to diplomatically handle difficult situations.
Benefits
  • Competitive Salary: Salary pay range: $41,484 - $73,549 annually.
  • Benefits Package: Comprehensive medical, dental, and vision insurance plan, 401(k) plan with a 5% match, Employee Assistance Program, and more.


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