Leasing Manager, The Acadia at Metropolitan Park
2 weeks ago
Job Summary:
Kettler Enterprises, Inc. is seeking a highly skilled Leasing Manager to join our team at The Acadia at Metropolitan Park, a luxury apartment community in Arlington, Virginia. As a Leasing Manager, you will be responsible for maximizing property occupancy by generating qualified traffic, networking within the local business community, scheduling appointments, securing rentals, promoting resident retention, and providing exceptional customer service.
Key Responsibilities:
- Leasing Office Administration: Manage the day-to-day operations of the leasing office, ensuring a high level of customer satisfaction and resident retention.
- Market Analysis and Sales: Monitor and direct sales activities, maintaining an intimate knowledge of the local market and staying up-to-date on industry trends.
- Prospect Management: Greet prospective residents, provide property tours, and perform outreach marketing to attract new residents.
- Social Media and Community Engagement: Create engaging social media initiatives to connect residents and manage online content.
- Customer Service and Retention: Provide excellent customer service to residents and prospects, ensuring a high level of satisfaction and retention.
- Lease Applications and Qualifications: Process lease applications, qualify residents, and ensure compliance with company policies and procedures.
- Administrative Support: Assist the Community Manager with general office maintenance, answering phones, and performing other administrative tasks.
- Issue Resolution: Play a key role in resolving resident concerns and issues in a timely and professional manner.
Requirements:
- Experience: 2 years of residential leasing experience, with supervisory experience and a proven track record of success.
- Education: High school diploma or equivalent required.
- Skills: Extensive knowledge of property management software programs, computer proficiency, and excellent verbal and written communication skills.
- Certifications: Valid driver's license and reliable transportation required.
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