Sales Associate with Key Responsibilities

1 week ago


Royal Oak, Michigan, United States Ace Hardware Full time
Position Overview

The Sales Associate role is essential in delivering exceptional customer service, driving sales, managing product displays, overseeing designated departments, and assisting the store management team.

The Key Carrier is tasked with guiding store associates and coordinating operations when the Store or Assistant Management is unavailable. This role is typically filled during periods of absence due to vacation or illness.

It is crucial to embody the core values and mission of Great Lakes Ace Hardware in daily operations.

Key Responsibilities
  • Welcome all customers and provide assistance with inquiries regarding products and locating items; utilize the S.A.L.E.S. process to ensure customers find everything they need.
  • Accurately complete all necessary company and departmental documentation, including Price Change Bulletins and Inventory Tags.
  • Receive and unpack merchandise, verifying against delivery paperwork and restocking as needed.
  • Organize and display merchandise according to company guidelines, creating attractive displays to encourage sales.
  • Maintain inventory accuracy through regular adjustments and reports.
  • Follow nightly cleaning and recovery checklists to uphold store standards.
  • Stay informed about new products and promotional items.
  • Implement loss prevention strategies to minimize theft.
  • Utilize available tools and technology to operate the store effectively.
  • Engage customers to promote Ace Rewards membership benefits and encourage participation.
  • Communicate effectively with both customers and team members in a professional manner.
Additional Responsibilities
  • Assist customers with paint color matching and mixing.
  • Provide recommendations in service areas such as key cutting and screen repair.
  • Operate the cash register, ensuring accurate transactions and engaging customers through suggestive selling.
  • Adhere to all company policies and participate in team meetings.
  • Maintain regular attendance and flexibility in scheduling, including weekends.
Compensation

Hourly wage of $13.00

Great Lakes Ace Hardware is an Equal Opportunity Employer, committed to promoting diversity and preventing discrimination in the workplace.



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