Senior Guest Service Coordinator
1 week ago
Salary: $17-$18 plus tips
Position: Lead Guest Service Representative
Are you passionate about dogs and providing exceptional service? If so, we have an exciting opportunity for you As a Lead Guest Service Representative, you will play a vital role in creating a welcoming atmosphere for both our canine and human clients. This position requires a genuine love for dogs and a commitment to delivering outstanding customer service.
Key Responsibilities:- Oversee retail sales and ensure effective product presentation
- Manage and schedule grooming appointments
- Assist pet owners with the self-service dog wash experience
- Train and mentor new team members
- Act as a leader and advocate for our grooming and customer service teams
- Ensure a safe and pleasant environment for all guests
- Achieve and surpass sales targets for your location
- Maintain cleanliness and organization of the store
- Dependable and trustworthy
- Strong work ethic with the ability to work independently
- Enjoys maintaining a clean and safe workspace
- Exceptional attention to detail
- Passionate about connecting with both customers and their pets
- Understands the significance of excellent customer service
- Genuine love for people and dogs
- Proven customer service skills
- Experience with social media is advantageous
Compensation: $18.00 DOE plus tips
We look forward to meeting candidates who share our enthusiasm for providing the best care for dogs and their owners.
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Senior Guest Service Coordinator
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