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Senior Guest Service Coordinator

2 months ago

Saint Paul, Minnesota, United States Bubbly Paws Full time
Job Overview

Salary: $17-$18 plus tips

Position: Lead Guest Service Representative

Are you passionate about dogs and providing exceptional service? If so, we have an exciting opportunity for you As a Lead Guest Service Representative, you will play a vital role in creating a welcoming atmosphere for both our furry guests and their owners. This position is essential in representing our brand and ensuring that every customer interaction is positive and memorable.

Key Responsibilities:
  • Manage retail sales and ensure effective product presentation.
  • Coordinate and schedule grooming appointments for our canine clients.
  • Assist pet owners with the self-service dog washing process.
  • Train and mentor new team members.
  • Act as a leader and advocate for our grooming and customer service teams.
  • Ensure a safe and pleasant environment for dogs and their human companions.
  • Achieve and surpass sales targets for your location.
  • Maintain cleanliness and organization within the store.
Essential Qualifications:
  • Dependable and trustworthy.
  • Strong work ethic with the ability to work independently.
  • Enjoys maintaining a clean and safe workspace.
  • Meticulous attention to detail.
  • Passionate about connecting with both people and dogs.
  • Recognizes the significance of excellent customer service – understanding that each interaction can brighten someone's day.
  • Genuine love for both pets and their owners.
  • Exceptional customer service skills.
  • Experience with social media is advantageous.

Compensation: $18.00 DOE plus tips

Explore more about our company and the wonderful dogs you would be interacting with.