Bilingual Brand Ambassador

1 day ago


Minneapolis, Minnesota, United States RTA US Full time
Job Overview

We are seeking a highly skilled Bilingual Brand Representative to join our team at RTA US. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients in both English and Spanish.

Key Responsibilities:

  • Provide personalized customer service and support to clients in both English and Spanish
  • Manage customer cases and follow up with clients as needed
  • Collaborate with internal teams to resolve customer issues and improve product offerings
  • Represent customer feedback within internal teams to drive business growth and improvement

Requirements:

  • Fluency in English and Spanish
  • Minimum 2-year degree, 4-year degree preferred
  • 3+ years of B2C experience (Powersports or automotive dealership experience preferred)
  • Excellent analytical, problem-solving, and communication skills
  • Strong decision-making and negotiating abilities
  • Familiarity with Microsoft Office Suite, SharePoint, and CRM systems (experience with Microsoft CRM365 preferred)

What We Offer:

  • Comprehensive healthcare coverage (medical, dental, and vision plans)
  • Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
  • 401(k)-retirement savings
  • Life & disability insurance
  • Employee assistance program
  • Legal support
  • Auto, home insurance
  • Pet insurance
  • Employee discounts with preferred vendors

About Us:

RTA US is a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.


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