Customer Service Ambassador
2 days ago
**About Modernoworks**
We are a dynamic and innovative company that specializes in porcelain surfacing solutions. Our team of industry experts is passionate about delivering high-quality surfaces and installation for our customers.
**Job Summary**
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. This role will be responsible for providing exceptional service to our clients, ensuring timely project delivery, and maintaining a positive work environment.
**Key Responsibilities**
- Greet visitors and ensure a warm welcome to our office
- Schedule and coordinate customer projects, ensuring clear timelines and expectations
- Communicate effectively with team members to ensure clear understanding of assignments and daily operations
- Maintain accurate and up-to-date records of customer interactions and project progress
- Coordinate office activities and ensure a smooth day-to-day operation
**Requirements**
- 1-2 years of experience in sales or retail customer service
- Strong work ethic and excellent communication skills
- Ability to work independently and think critically
- Proficiency in Microsoft Office suite and customer relationship management software
- Strong understanding of the importance of customer service and internal/external relationships
- Strong communication skills, bilingual Spanish speaker a plus
- Ability to multitask and prioritize tasks effectively
- Friendly and upbeat demeanor
**Benefits**
- Bi-weekly salary position, 40 hours/week, $14-16/hour
- Health, Vision, and Dental benefits
- Vacation and Sick pay
- Paid company holidays
**Ideal Candidate**
We are looking for a candidate who is passionate about delivering exceptional customer service, has strong time management skills, and is comfortable working in a fast-paced environment. If you are a motivated and organized individual who is looking for a new challenge, we encourage you to apply.
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