Customer Service Ambassador

2 days ago


Minneapolis, Minnesota, United States Modernoworks Full time

**About Modernoworks**

We are a dynamic and innovative company that specializes in porcelain surfacing solutions. Our team of industry experts is passionate about delivering high-quality surfaces and installation for our customers.

**Job Summary**

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. This role will be responsible for providing exceptional service to our clients, ensuring timely project delivery, and maintaining a positive work environment.

**Key Responsibilities**

  • Greet visitors and ensure a warm welcome to our office
  • Schedule and coordinate customer projects, ensuring clear timelines and expectations
  • Communicate effectively with team members to ensure clear understanding of assignments and daily operations
  • Maintain accurate and up-to-date records of customer interactions and project progress
  • Coordinate office activities and ensure a smooth day-to-day operation

**Requirements**

  • 1-2 years of experience in sales or retail customer service
  • Strong work ethic and excellent communication skills
  • Ability to work independently and think critically
  • Proficiency in Microsoft Office suite and customer relationship management software
  • Strong understanding of the importance of customer service and internal/external relationships
  • Strong communication skills, bilingual Spanish speaker a plus
  • Ability to multitask and prioritize tasks effectively
  • Friendly and upbeat demeanor

**Benefits**

  • Bi-weekly salary position, 40 hours/week, $14-16/hour
  • Health, Vision, and Dental benefits
  • Vacation and Sick pay
  • Paid company holidays

**Ideal Candidate**

We are looking for a candidate who is passionate about delivering exceptional customer service, has strong time management skills, and is comfortable working in a fast-paced environment. If you are a motivated and organized individual who is looking for a new challenge, we encourage you to apply.



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