Technical Specialist

3 days ago


New York, New York, United States Wavetronix Full time
Job Description

Wavetronix is seeking a highly skilled Technical Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.

Key Responsibilities
  • Master installation and configuration of Wavetronix products
  • Demonstrate and troubleshoot Wavetronix products
  • Build positive relationships with customers
  • Provide technical training and support
  • Review plans and design Wavetronix products into projects
  • Conduct technical site surveys
  • Diagnose errors or technical problems and determine proper solutions
  • Document processes and produce timely and detailed trip reports
Requirements
  • Technical degree (EE, EET) or certifications in ITS/traffic industry preferred
  • At least 5 years of experience in field service, preferably in traffic signal/ITS cabinets
  • Excellent communication and problem-solving skills
  • Ability to work flexible shifts and adapt to changing project schedules
What We Offer

As a Technical Specialist at Wavetronix, you will have the opportunity to work with cutting-edge technology and be part of a dynamic team. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We are committed to fostering a culture of innovation, collaboration, and continuous learning. If you are a motivated and talented individual who is passionate about delivering exceptional customer service and technical expertise, we encourage you to apply for this exciting opportunity.


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