Technical Content Specialist

3 days ago


New York, New York, United States Zenith Services Inc. Full time

Welcome to Zenith Services Inc., a leading provider of innovative solutions in the Information Technology sector.

We are seeking a highly skilled Technical Content Specialist to join our team.

Job Title: Technical Content Specialist

Location: Remote (with occasional on-site meetings)

Duration: Long-term contract

Job Summary:

Labor Category: Information Technology (IT) Specialist

  • General Experience: Seven years of subject matter experience and expertise in Information Technology (IT) systems, including analysis, implementation, and maintenance.
  • Functional Description: The successful candidate will be responsible for creating and maintaining high-quality technical documentation for our IT systems, infrastructure, and applications.
  • Key Responsibilities:
    • Conduct research and analysis to identify areas for improvement in our technical documentation.
    • Develop and implement new documentation strategies and processes to ensure consistency and accuracy.
    • Collaborate with cross-functional teams to gather information and provide technical expertise.
    • Produce high-quality documentation, including user manuals, technical guides, and release notes.
    • Ensure compliance with industry standards and best practices.
  • Requirements:
    • Bachelor's degree in Computer Science, Engineering, Science, or Business, or equivalent experience.
    • Seven years of experience in IT documentation, with a focus on software applications and systems documentation.
    • Experience with multiple application development lifecycle documentation.
    • Knowledge of Project Management Methodologies, including Waterfall, Agile, and hybrid development methodologies.
    • Expertise in documenting applications for architectural details in MS Word and MS Visio.
    • Proficiency in MS Project and EXCEL tools.
  • Preferred Qualifications:
    • Certified PMP.
    • Experience working with local, state, or federal government agencies.


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