Senior Analytics Specialist, Managed Services

1 week ago

Los Angeles, California, United States FactSet Research Systems Inc. Full time

About FactSet Research Systems Inc.

FactSet Research Systems Inc. is a global provider of integrated financial information, analytical applications, and industry-leading services for investment and corporate communities. As a publicly traded company, our focus has always been to provide exceptional client service. From more than 37 offices in 20 countries, we're all working together toward the goal of creating value for our clients. FactSet creates and delivers flexible, open data and software solutions for over 180,000 investment professionals around the globe. For over 40 years, the company has served financial professionals, which include portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors, and corporate clients. FactSet gives our clients the edge to outperform with informed insights, workflow solutions across the portfolio lifecycle, and industry-leading services from dedicated specialists.

Our Culture

We are unified by the spirit of going above and beyond for our clients and each other. We look to foster a globally inclusive culture, enabling our people to be themselves at work and to join in, be heard, contribute, and grow. We continually seek to expand our workforce with diverse perspectives, backgrounds, and experiences. We recognize that our best ideas can come from anyone, anywhere, at any time, and help us provide the best solutions for our clients around the globe. Our inclusive work environment maximizes our diversity values, engagement, productivity, and ultimately makes FactSet a fun place to work.

Our Team

In today's rapidly evolving financial landscape, middle office teams within investment firms face increasing challenges, balancing routine operational tasks with demands for strategic business development. To enhance operational efficiency amid this growing market complexity, more organizations are turning to FactSet. Our Client and Managed Services team harnesses our advanced, proprietary middle office solutions and technology to empower our customers. With our dedicated experts, clients can adeptly manage complex workflows, maintain high data quality, and gain timely access to actionable information. By partnering with FactSet, clients transfer key functions of their business to us, enabling them to concentrate their internal resources on vital business development activities.

Your Role

In this role, you will be working with our sophisticated financial software solutions. You will be the essential link between investment professionals and FactSet's software. Combining a thorough understanding of finance and technology with specific expertise in the FactSet platform, you will help clients streamline the research and analysis process. As part of this fantastic team, you will offer an unparalleled level of service along with insight into the intricacies and functionality of the FactSet platform. FactSet's business is based on 3 main pillars: Data, Software, and Services. You will be part of the vital Services team that supplements the Data and Software business of our company.

Key Responsibilities

  • Develop and maintain up-to-date knowledge of the asset management industry, current market trends, and economic factors for maintaining a competitive edge over the execution and delivery of creative solutions and strategies.
  • Execution of activities including implementations, managed services, consultancy, and solution optimizations by obtaining an excellent grasp of the product functionalities and methodologies as well as industry-specific principles and best practices. Close collaboration with middle and front office of our clients - institutional asset managers, wealth managers, and asset owners.
  • Analyze and solve complex business issues related to clients' investment portfolios, financial data, analytics, and workflows.
  • Strong aptitude for understanding and gathering requirements to address client-specific business needs efficiently.
  • Assist and support the smooth execution of clients' production processes and workflows.
  • Act as subject matter expert escalation point to other internal teams (e.g. Support, Sales).
  • Closely collaborate with cross-functional stakeholders (e.g. Consulting, Sales, Product, Engineering, Strategy).

Requirements

  • University degree in Finance, Economics, or related industry discipline
  • 4+ years of relevant experience required knowledge across all asset types
  • Knowledge of financial products and instruments
  • Proficiency in Excel and financial formulas
  • Enthusiasm for working closely with investment professionals
  • Strong analytical and critical thinking abilities
  • Excellent interpersonal skills with a strong sense of initiative, team player
  • Strong communication and interpersonal skills
  • Technical and application knowledge
  • Leadership skills
  • Financial instruments pricing knowledge, including standard Stock and Bonds assets as well as derivative products such as Options, Futures, Swaps (e.g. CDS, IRS, TRS), Structured Products, etc.

Desirable Skills

  • Financial background in the Asset Management industry
  • Genuine interest in capital markets and portfolio management
  • Experience with Performance Measurement & Attribution, or Risk Management
  • Interest and affinity to work with software, data, and analytics
  • Python and data science skills would be considered a plus
  • Participation in the CFA Program or FRM Program
  • Flexibility/Adaptability/Managing Multiple Priorities

What We Offer

  • Flexible work accommodations. Choose to work remotely, in person, or in a hybrid set-up.
  • The opportunity to join a growing firm with a proven track record of success for over 40 years, made up of thoughtful, innovative minds that value collaboration and welcome your new ideas to the table.
  • Mentorship and growth opportunities from senior employees.
  • Career progression planning and a focus on career development, complete with dedicated time each month for conference attendance, online learning seminars, and networking.
  • A robust social community dedicated to volunteerism, intramural sports, and team-building events.
  • Business resource groups that align with our DE&I strategy, designed to cultivate an inclusive environment for all.

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