Pharmacy Operations Manager

2 weeks ago


Marquand, Missouri, United States Kroger Full time

Position Overview:
Responsible for overseeing all facets of pharmacy operations while adhering to state and federal regulations as well as corporate standards.

Key Responsibilities:

  • Execute all responsibilities of a licensed pharmacist, serving as a mentor for the pharmacy team; effectively manage customer concerns and streamline workflow to enhance customer satisfaction.
  • Design, implement, and oversee sales strategies and initiatives as outlined by the pharmacy division.
  • Fulfill all obligations and expectations of a registered pharmacist in compliance with legal and corporate guidelines.
  • Guide the pharmacy team to optimize inventory management, minimize excess stock, and ensure all personnel are trained in proper ordering and inventory documentation.
  • Adhere to all mandated procedures regarding controlled substances.
  • Evaluate third-party or insurance profitability; address third-party issues, denials, and audits promptly.
  • Organize staff schedules to effectively manage labor costs.
  • Maintain comprehensive pharmacy records in accordance with state and federal regulations and corporate policies.
  • Lead the pharmacy in achieving budgeted labor, volume, inventory, and sales targets.
  • Conduct effective outreach to local healthcare providers and community stakeholders.
  • Promote and engage in public health initiatives and disease management services.
  • Travel independently as required to meet business objectives.
  • Supervise and mentor direct reports, conducting performance evaluations and providing constructive feedback.

Qualifications:

  • Minimum:
    - Bachelor's Degree in Pharmacy or Doctor of Pharmacy (Pharm.D.) from an accredited institution.
    - At least 21 years of age.
    - Participation in clinical programs following company-sponsored training.
    - Commitment to ongoing education as needed.
    - Ability to maintain confidentiality of sensitive information.
    - Dedication to delivering exceptional customer service.
    - Proficient in writing routine reports and correspondence.
    - Capable of reading and interpreting prescriptions and related documents.
    - Demonstrated leadership abilities.
    - Valid pharmacy license in good standing.
  • Desired:
    - Relevant Pharmacy Board Certification(s).
    - Equivalent combination of education and experience in business management.


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