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Pharmacy Manager

2 months ago

Marquand, Missouri, United States Kroger Full time
Job Summary

We are seeking a highly skilled and experienced Pharmacy Manager to join our team at Kroger. As a Pharmacy Manager, you will be responsible for overseeing the daily operations of our pharmacy department, ensuring that our customers receive exceptional service and that our business meets its financial goals.

Key Responsibilities
  • Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether avoiding unauthorized overtime, performing necessary pharmacy staff training and development, providing excellence in customer service, managing prescription pricing and generic utilization, controlling pharmacy inventory, and providing/implementing/participating in corporate approved clinical services.
  • Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
  • Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports.
  • Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times.
  • Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department.
  • Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures.
  • Comply with all corporate mandated controlled substance operating procedures.
  • Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion.
  • Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs.
  • Maintain all pharmacy records required by state and federal laws and company policies.
  • Direct pharmacy to meet budgeted labor, volume, inventory and sales goals.
  • Perform effective detailing visiting local physicians and other community targets.
  • Promote, implement, and participate in public health initiatives and disease state management services.
  • Travel independently as needed to support business needs.
Requirements
  • Bachelor's Degree in Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S. School of Pharmacy.
  • Minimum 21 years of age.
  • Participation in clinical programs following company sponsored training.
  • Ability and willingness to continue education as necessary.
  • Ability to preserve confidentiality of information.
  • Commitment to providing excellent customer service.
  • Ability to write routine reports and correspondence.
  • Ability to read and interpret prescriptions and documents.
  • Proven leadership skills.
  • License must be in good standing.
  • Relevant Pharmacy Board Certification(s).
  • Equivalent combination of education and experience in business management.