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Pharmacy Operations Manager
2 months ago
Responsible for overseeing all facets of pharmacy operations, adhering to state and federal regulations as well as corporate standards.
Enhance the financial success of the pharmacy department by effectively managing the budget, controlling labor costs, conducting staff training, ensuring high-quality customer service, optimizing prescription pricing and generic use, managing inventory levels, and participating in approved clinical services.
Core Responsibilities- Execute all responsibilities of a licensed pharmacist while serving as a mentor for the pharmacy team; efficiently address customer concerns and streamline workflow to minimize wait times.
- Design, implement, and promote sales strategies and initiatives in alignment with the division's pharmacy objectives.
- Fulfill all duties expected of a registered pharmacist in compliance with legal and corporate standards.
- Guide the pharmacy team to meet inventory management goals, prevent excess stock, reduce fill-on-arrival prescriptions, and ensure staff adherence to ordering and inventory protocols.
- Adhere to all mandated procedures for controlled substances.
- Evaluate third-party insurance profitability; address issues, rejections, and audits promptly.
- Organize pharmacy staff schedules to manage labor costs effectively.
- Maintain all pharmacy documentation as required by legal and corporate policies.
- Lead the pharmacy to achieve budgeted targets for labor, volume, inventory, and sales.
- Conduct effective outreach to local healthcare providers and community stakeholders.
- Support public health initiatives and disease management services.
- Travel independently as necessary to fulfill business requirements.
- Supervise and mentor direct reports, conducting performance evaluations and providing constructive feedback.
- Must be capable of performing essential job functions with or without reasonable accommodation.
- Minimum: Bachelor's Degree in Pharmacy or Doctor of Pharmacy (Pharm.D.) from an accredited institution.
- Must be at least 21 years of age.
- Participation in clinical programs following company-sponsored training.
- Willingness to pursue ongoing education as needed.
- Ability to maintain confidentiality of sensitive information.
- Commitment to delivering exceptional customer service.
- Proficient in writing routine reports and correspondence.
- Capable of reading and interpreting prescriptions and related documents.
- Demonstrated leadership abilities.
- Active pharmacy license in good standing.
- Preferred: Relevant Pharmacy Board Certifications.
- Equivalent combination of education and experience in business management.
