Guest Service Representative Fulltime Overnight

5 days ago


Miami Beach, Florida, United States free-classifieds-usa Full time
Guest Service Representative Fulltime Overnight

We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at AC Hotel Miami Beach. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel exceeds our guests' expectations.

Responsibilities:

  • Provide personalized service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Process guest check-ins and check-outs, handling room assignments, key cards, and other related tasks.
  • Manage guest requests, including room upgrades, special requests, and other amenities.
  • Collaborate with other hotel departments to ensure seamless guest experiences.
  • Maintain a clean and organized front desk area, adhering to hotel standards.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a world-renowned hospitality brand.

Apply now to join our team and take the first step towards a rewarding career in hospitality



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