Account Associate

2 weeks ago


St Johns FL USA, United States Don Haneline - State Farm Insurance Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Account Associate - State Farm Agent Team Member. As a key member of our team, you will play a vital role in helping our business grow through value-based conversations and exceptional customer experiences.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Insurance Education: Use a customer-focused, needs-based review process to educate customers about insurance options and help them make informed decisions.
  • Team Collaboration: Maintain a strong work ethic and work collaboratively with our team to achieve success.
Benefits
  • Competitive Compensation: Earn hourly pay plus commission/bonus.
  • Valuable Experience: Gain valuable experience in the insurance industry and develop your skills in customer service, sales, and marketing.
  • Growth Opportunities: Pursue opportunities for advancement within our agency and develop a successful career in the insurance industry.
Requirements
  • Insurance Knowledge: Have a basic understanding of insurance products and services.
  • Communication Skills: Possess excellent communication skills, both written and verbal.
  • Customer Focus: Be customer-focused and dedicated to providing exceptional service.
  • Self-Motivation: Be self-motivated and able to work independently.
  • Detail-Oriented: Be detail-oriented and able to maintain accurate records.
  • Licensing: Obtain a Property and Casualty license and a Life and Health license.

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