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Account Associate

2 months ago

Miami FL USA, United States Mauricio Interiano - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth through lead generation and marketing efforts.

Key Responsibilities
  • Customer Relationship Building: Forge enduring relationships with clients, proactively follow up to ensure continued satisfaction, and employ a customer-centric approach to guide clients through comprehensive insurance options.
  • Lead Generation and Marketing: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse client needs.
  • Communication and Problem-Solving: Employ exceptional communication skills across all channels, written, verbal, and attentive listening, and proactively resolve customer inquiries in a timely and efficient manner.
Requirements
  • Marketing and Sales: Genuine interest in marketing products and services that align with client needs and preferences.
  • Communication and Interpersonal Skills: Exceptional communication skills, a people-centric mindset, and a keen eye for detail.
  • Problem-Solving and Adaptability: Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries, and a collaborative spirit thriving in a dynamic team environment.
  • Technical Skills: Proficiency in learning and navigating computer functions efficiently.
What We Offer
  • Competitive Compensation: Salary plus commission/bonus.
  • Benefits: Paid time off (vacation and personal/sick days), flexible hours, professional development, and abundant opportunities for career advancement within our agency.
  • Support and Resources: License reimbursement and access to comprehensive training programs.