IT Support Specialist

20 hours ago


Mount Arlington, New Jersey, United States Dayforce Full time
Job Summary

We are seeking a skilled IT Support Specialist to join our team. As a Technical Expert, you will provide technical assistance to Agency users, configure and deploy equipment and devices, and maintain an accurate asset inventory. This is a rewarding opportunity to develop and grow your skillset in a supportive and collaborative environment.

Key Responsibilities

* Provide on-site and remote user support for technical issues
* Configure and deploy user equipment, such as desktops, laptops, and mobile devices
* Set up and support user accounts and access
* Document issues in a ticketing system
* Maintain IT asset inventory
* Provide user training on Agency devices and systems

Requirements

* 1-2 years of experience in the Information Technologies field, specifically in systems/application support
* Degree in a related field and/or related IT certifications preferred
* Valid NYS driver's license with safe driving background, as per Agency policy, and reliable transportation

What We Offer

* Paid holidays (8 holidays)
* College Tuition Assistance
* Affordable medical insurance with agency-funded Health Reimbursement Account

About Us

We are a parent and family-driven organization that empowers and supports people of all ages with a broad spectrum of emotional, intellectual, and developmental disabilities. Our mission is to provide innovative and responsive programs to meet the needs of the people we serve in a financially sustainable way. We are committed to customizing our services to help the people we support achieve their personal goals and experience full, productive lives.

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