Technical Support Specialist

1 week ago


Mount Laurel, New Jersey, United States LT Security Inc. Full time
Job Title: Technical Support

We are seeking a highly skilled and motivated individual to join our Technical Support team. The ideal candidate will possess excellent communication skills, a strong problem-solving attitude, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Develop and maintain in-depth knowledge of our comprehensive line of digital video surveillance solutions
  • Provide technical training and product demonstrations to sales teams and customers
  • Test and evaluate surveillance cameras, DVR systems, and peripherals to ensure optimal performance
  • Collaborate with internal teams to provide prompt and effective customer service and technical support
  • Perform other duties as assigned to ensure the success of our Technical Support team

Requirements:

  • 1+ years of professional experience in technical support or a related field
  • Industry-recognized technical support certification, such as CompTIA A+, is a plus
  • Experience in the security system industry is highly desirable
  • A bachelor's degree in Computer Science, Physics, IT/Network, Engineering, or a related field

Skills:

  • Excellent communication and problem-solving skills
  • Ability to work effectively in a team environment
  • Strong analytical and technical skills
  • Proficiency in Microsoft Office and other relevant software
  • Ability to work under pressure and meet deadlines

About LT Security Inc.:

LT Security Inc. is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms, and resellers of all sizes. With 10+ Sales and Distribution Centers in the US and growing, we offer the latest technology in network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.



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