Patient Service Representative-Hematology Oncology Full-Time Position

3 weeks ago


Orland Park, Illinois, United States Northwestern Medicine Full time
Job Summary

The Patient Service Representative plays a vital role in delivering exceptional patient care and service in the Hematology Oncology department at Northwestern Medicine. As a key member of our team, you will be responsible for providing a positive and supportive experience for patients and their families.

Key Responsibilities
  • Provide exceptional patient service and support to patients and their families
  • Assist with patient registration, scheduling, and other administrative tasks
  • Communicate effectively with patients, families, and healthcare teams to ensure seamless care coordination
  • Maintain accurate and up-to-date patient records and information
  • Participate in quality improvement initiatives to enhance patient satisfaction and outcomes
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in electronic medical records
  • Compliance with all relevant policies, procedures, and regulatory requirements
What We Offer

As a Patient Service Representative at Northwestern Medicine, you will have the opportunity to work in a dynamic and supportive environment that values patient-centered care and teamwork. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.



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