Client Relations Coordinator

2 weeks ago


Jacksonville, Florida, United States Baggett Law Full time


Baggett Law is expanding its dedicated team and is looking for a full-time Client Relations Coordinator. In this role, you will engage with potential clients, demonstrating empathy while gathering essential information about their cases. You will oversee the onboarding process for new clients, ensuring accurate data entry, and assist our attorneys in scheduling and managing their appointments.

We are committed to providing the necessary training and resources to help you thrive in a collaborative, supportive, and passionate legal environment.

Key Responsibilities:

- Engage with prospective clients to assess their needs and determine compatibility with our services, while actively listening to their concerns.

- Organize documentation and execute data entry within our case management system to facilitate seamless onboarding for new clients and maintain current client records.

- Perform various administrative tasks, including managing spreadsheets, composing emails, faxing, copying, and transcribing notes to ensure efficient office operations.

- Collaborate with the marketing team to coordinate outreach initiatives and build relationships with other legal professionals to enhance our client base.

- Manage attorney calendars, including scheduling consultations with prospective clients to support the growth of our caseload.

Qualifications:

- Exceptional communication skills, with a strong emphasis on empathy and clarity.

- Proficient in data entry, spreadsheet management, and general computer skills.

- Previous experience in a legal setting is advantageous.

- Familiarity with CRM and case management software is preferred.

- Background in customer service or sales is desirable.

Compensation:
Competitive salary starting at $40,000+, commensurate with experience.

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