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Client Relations Coordinator

2 months ago

Jacksonville, Florida, United States Baggett Law Full time


Baggett Law is excited to announce an opening for a full-time Client Relations Coordinator to enhance our dedicated team. In this role, you will engage with potential clients, understanding their unique situations and guiding them through the initial stages of their legal journey. Your responsibilities will include overseeing new client onboarding, managing data entry, and assisting our attorneys in scheduling and organizing their appointments.

We are committed to providing you with the necessary training and resources to excel in a collaborative, supportive, and enthusiastic legal environment.



Key Responsibilities

  • Engage with prospective clients to assess their compatibility with our firm, ensuring all communications are handled with empathy and care.
  • Streamline the onboarding process by organizing documentation and performing data entry in our case management system.
  • Support office operations by managing various administrative tasks, including spreadsheet management, email correspondence, faxing, copying, and note transcription.
  • Collaborate with the marketing team to promote awareness initiatives and build relationships with other legal professionals to expand our client outreach.
  • Coordinate attorney schedules, including consultations with potential clients, to facilitate growth in caseload.

Qualifications

  • Exceptional communication skills, with a strong emphasis on empathy and clarity.
  • Proficient in data entry, spreadsheet management, and general computer applications.
  • Experience in the legal field is advantageous.
  • Familiarity with CRM and case management software is preferred.
  • Background in customer service or sales is beneficial.