Client Support Specialist

2 weeks ago


Richmond, Virginia, United States Delta-T Group Full time

Position Overview:
As a Case Manager, you will provide essential support to adults with intellectual disabilities residing in community environments. Your role will involve direct care and various risk management tasks tailored to individual needs, ensuring a focus on consumer-centered services and choices.

Key Responsibilities:
- Manage a caseload of 7-10 clients, ensuring timely completion of quarterly reports, plan updates, and necessary assessments.
- Participate in annual meetings and client-specific discussions, contributing to root cause analysis for individuals on your caseload.
- Engage in on-call duties for the assigned Director Team, addressing individual care needs and staffing challenges as they arise.
- Advocate for clients while adhering to the agency's ethical standards and compliance regulations.
- Perform additional related tasks as assigned.

Qualifications:
- A Bachelor's Degree in Human Services or a related field is preferred, though not mandatory.
- At least one year of relevant experience or a combination of training and experience that demonstrates the necessary skills and knowledge.
- A minimum of four years of experience is preferred if a Bachelor's Degree is not held.
- Valid Virginia Driver's License with a satisfactory driving record and reliable transportation.
- Ability to navigate various home environments, including multi-story residences.
- Capable of lifting up to 50 pounds to assist individuals with physical challenges.

Benefits of Working with Delta-T Group:
- Collaborate with one of the leading behavioral health referral agencies in the nation.
- Enjoy a flexible contractor schedule, allowing you to select assignments that align with your availability.
- Access to a 40-hour work week schedule and opportunities for professional growth.

Company Mission:
Delta-T Group is dedicated to delivering innovative and cost-effective staffing solutions across social services, behavioral health, and special education sectors, enhancing the quality of care for those in need.

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