Healthcare Administrative Specialist

2 weeks ago

Hershey, Pennsylvania, United States Penn State College of Medicine Full time
Penn State Health - Hershey Medical Center

Location: US:PA:Hershey
Work Type: Full Time
FTE: 0.90
Shift: Day
Hours: Varied shifts 7:00a - 5:30p (8 hrs but varied start time)

SUMMARY OF POSITION:

The Healthcare Administrative Specialist plays a crucial role in supporting the clinical operations team by providing essential front office assistance. This position interacts with a diverse patient demographic to ensure precise patient intake, registration, payment processing, and appointment scheduling. Key responsibilities include managing and screening incoming calls, coordinating appointment schedules, and accurately entering patient charges and payments along with relevant third-party information. The primary focus of this role is on patient registration, delivering exceptional customer service, and optimizing patient flow within the facility.

MINIMUM QUALIFICATION(S):
  • High School Diploma or equivalent required
WHY PENN STATE HEALTH?

Penn State Health provides outstanding opportunities for professional development, exposure to a broad patient population, and the chance to deliver personalized, innovative, and specialized care to community members.

For more information:

Penn State Health offers a comprehensive benefits package that includes medical, dental, and vision coverage with no waiting period, as well as a Total Rewards Program featuring several additional offerings:
  • Be Well with Employee Wellness Programs and Fitness Discounts.
  • Be Balanced with generous Paid Time Off, Personal Time, and Paid Parental Leave.
  • Be Secured with Retirement Plans, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
  • Be Rewarded with Competitive Salaries, Tuition Reimbursement, and an employee recognition program.
  • Be Supported by HR Solutions, Learning and Development resources, and Concierge Services for scheduling assistance.

WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?

Our team is dedicated to ensuring that our practice sites and employees effectively respond to the evolving healthcare landscape while maintaining the highest standards of patient care. The Academic Practice represents the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center, supporting the educational and research missions of the Penn State College of Medicine while striving to recruit and retain top-tier physicians and staff.

This job description serves as a general outline of responsibilities and is not intended to encompass all duties performed within the position. All individuals selected for a position will undergo a background check appropriate for the responsibilities involved.

Penn State Health is committed to fostering diversity among our faculty and staff. We believe that diversity is expressed through each person's unique perspectives and experiences. We are an equal opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.

Union: Non Bargained

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