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Healthcare Administrative Associate
2 months ago
Location: US:PA:Hershey
Work Type: Full Time
FTE: 0.90
Shift: Day
Hours: Varied shifts 7:00a - 5:30p (8 hrs but varied start time)
SUMMARY OF POSITION:
The Healthcare Administrative Associate plays a crucial role in supporting the clinical operations team by providing essential front office assistance. This position involves engaging with a diverse patient demographic to ensure precise patient intake, registration, payment processing, and appointment scheduling. Key responsibilities include managing and screening incoming calls, coordinating appointment schedules, and accurately entering patient charges and payments along with relevant third-party information. The primary focus of this role is on patient registration, delivering exceptional customer service, and optimizing patient flow.
MINIMUM QUALIFICATION(S):
- High School Diploma or equivalent required
Penn State Health provides outstanding opportunities for professional development, exposure to a broad patient population, and the chance to deliver personalized, innovative, and specialized care to the community.
For more information:
Penn State Health offers a comprehensive benefits package that includes medical, dental, and vision coverage with no waiting period, along with a Total Rewards Program featuring several additional offerings:
- Be Well with Employee Wellness Programs and Fitness Discounts.
- Be Balanced with generous Paid Time Off, Personal Time, and Paid Parental Leave.
- Be Secured with Retirement plans, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
- Be Rewarded with Competitive Pay, Tuition Reimbursement, and employee recognition programs.
- Be Supported by HR resources, Learning and Development opportunities, and Concierge Services for scheduling.
WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?
Our team is dedicated to ensuring that our practice sites and employees effectively respond to the evolving healthcare landscape while providing the highest standard of care. The Academic Practice represents the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center, supporting the educational and research missions of the Penn State College of Medicine and striving to recruit and retain top-tier physicians and staff.
At Penn State Health, we prioritize your well-being. With state-of-the-art facilities, continuous learning opportunities, and a commitment to excellence, we recognize that our healthcare achievements are driven by our dedicated staff.
This job description serves as a general outline of responsibilities and is not intended to encompass all duties performed within the position. All selected candidates will undergo a background check appropriate for the responsibilities of the role.
Penn State Health is committed to diversity among our faculty and staff, valuing the unique perspectives and experiences each individual brings. We are an equal opportunity and affirmative action employer, ensuring all qualified applicants receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, sexual orientation, veteran status, and family medical or genetic information.
Union: Non Bargained
