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Healthcare Administrative Associate I
2 months ago
Location: US:PA:Hershey
Work Type: Full Time
FTE: 0.90
Shift: Varied
Hours: 8 hours
POSITION SUMMARY:
The Penn State Health Medical Group - Contingency Pool is in search of a dedicated Medical Office Associate (MOA) who excels in customer service to support various medical offices across the South-Central PA region. The MOA will be tasked with providing assistance in different Academic Practice Division (APD) Medical Group locations, adapting to diverse work environments that may include General Primary Care and various specialty practices.
The responsibilities of the Medical Office Associate include, but are not limited to:
- Welcoming patients and managing check-in/check-out processes.
- Scheduling follow-up appointments and verifying insurance details.
- Completing referrals and collecting co-payments.
- Performing end-of-day reconciliation while representing the core staff.
- Executing administrative tasks as directed by the host office.
The ideal candidate will demonstrate the ability to work both collaboratively within a team and independently. Each assignment will require the Medical Office Associate to meet the expectations of both the Contingency Pool and the specific office they are assigned to. Punctuality is essential, and completion of an 8-week introductory training course is mandatory.
MINIMUM QUALIFICATIONS:
- High School Diploma or equivalent required.
- At least six (6) months of experience in a customer service role preferred.
WHY CHOOSE PENN STATE HEALTH?
Penn State Health provides outstanding opportunities for professional development, exposure to a diverse patient population, and the chance to deliver tailored, innovative care to the community.
Our comprehensive benefits package includes:
- Employee Wellness: Access to wellness programs and fitness discounts.
- Generous Paid Time Off: Includes personal time and paid parental leave.
- Retirement and Insurance: Offers retirement plans, life insurance, and identity theft protection.
- Competitive Compensation: Includes tuition reimbursement and employee recognition programs.
- Support Services: Access to HR solutions and learning development resources.
ABOUT PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE:
Our team is dedicated to ensuring that our practice sites and employees respond effectively to the evolving healthcare landscape while maintaining the highest standards of patient care. The Academic Practice is a multi-specialty group practice that supports the educational and research missions of the Penn State College of Medicine.
Penn State Health is committed to fostering a diverse workforce. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to various personal characteristics.
Union: Non Bargained
