Housekeeping Team Leader
2 weeks ago
At Pyramid Global Hospitality, we prioritize our people. Our organization is committed to fostering a supportive and inclusive workplace that champions diversity, growth, and employee wellbeing. Our People First philosophy is evident in our employee development initiatives, comprehensive benefits, and our focus on building meaningful relationships. We offer a variety of employment benefits, including extensive health coverage, retirement plans, and paid time off, along with unique perks such as wellness programs and discounts. Our dedication to ongoing training and development ensures that our team members can enhance their skills and advance their careers in a collaborative environment.
Position Summary
The cleanliness of our facilities is paramount to ensuring guest satisfaction and loyalty. As a Housekeeping Team Leader, you will play a crucial role in maintaining our high standards of cleanliness and guest experience.
Your Responsibilities:
- Engage with guests to ensure their satisfaction during their stay.
- Collaborate with the housekeeping team to achieve cleanliness goals.
- Oversee daily workflow and assign tasks to team members.
- Conduct inspections of guest rooms and public areas to uphold quality standards.
- Hold team members accountable for maintaining cleanliness standards.
- Train and mentor new staff to ensure adherence to cleanliness protocols.
- Assist in managing inventory of linens and cleaning supplies.
- Participate in performance evaluations of team members.
- Utilize judgment to allocate tasks and manage room assignments.
- Coordinate with other departments to ensure seamless operations.
- Report maintenance issues promptly.
- Ensure safe handling of cleaning chemicals by staff.
- Provide coverage for team members as needed.
- Perform additional duties as assigned by management.
To be successful in this role, candidates should possess:
- A minimum of 6 months of experience in a similar housekeeping role.
- Fluency in both English and Spanish.
- A friendly and approachable demeanor.
- Strong time management abilities.
- The capability to remain on your feet for extended periods.
- Effective communication skills.
- The ability to read and understand basic instructions and room assignments.
- Physical capability to navigate and operate cleaning equipment and lift up to 25 lbs.
The compensation for this position is competitive and commensurate with experience.
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