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Team Leader

2 months ago

Santa Monica, California, United States Cold Stone Creamery Full time

Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a crucial role in managing daily operations and ensuring a high standard of service. Your responsibilities will include:

  • Employee Development: Train and mentor team members to enhance their skills and performance.
  • Task Delegation: Assign duties to staff and monitor their progress to ensure efficiency.
  • Performance Management: Hold team members accountable for their responsibilities and outcomes.
  • Customer Service Excellence: Ensure that the team delivers prompt and friendly service to all customers.
  • Labor Management: Schedule staff effectively to optimize labor costs while maintaining service quality.
  • Financial Oversight: Manage cash handling processes to ensure accuracy and security.
  • Inventory Control: Oversee inventory levels and ordering processes to maintain stock availability.

Join our team and contribute to creating a positive and enjoyable experience for our customers