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Team Leader

2 months ago

Santa Cruz, California, United States Cold Stone Creamery Full time

Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a vital role in ensuring operational excellence and a positive work environment.

Key Responsibilities:
- Employee Development: Mentor and guide team members, fostering their growth and enhancing their skills.
- Task Management: Assign responsibilities to team members and monitor their progress to ensure efficiency.
- Performance Accountability: Maintain high standards by holding the team accountable for their contributions.
- Customer Service: Guarantee that all team members deliver prompt and courteous service to every customer.
- Staffing and Scheduling: Optimize labor costs through effective staffing and scheduling practices.
- Financial Integrity: Oversee cash handling procedures to ensure accuracy and security.
- Inventory Control: Manage inventory levels and coordinate ordering processes to meet operational needs.

Join our team and contribute to a vibrant workplace where excellence is celebrated