Senior Technology Solutions Analyst

7 days ago


Texas City, Texas, United States BlueCross BlueShield of South Carolina Full time
About the Role

We are seeking a highly skilled Senior Technology Solutions Analyst to join our team at BlueCross BlueShield of South Carolina. As a key member of our technology team, you will be responsible for maintaining a portfolio of multiple hardware and/or software technologies, products, and/or processes.

Key Responsibilities
  • Perform technical interviews and analysis with vendors and/or stakeholders to develop and track the road map/life cycle of infrastructure for hardware, software, products, and/or processes.
  • Facilitate the establishment, implementation, and maintenance of best practices, policies, standards, and desktop procedures to be used by the operational units to guide the use of each technology solution or product.
  • Assist in the research and development of new products including product evaluation, integration, or procedures of use.
  • Establish and maintain effective working relationships and open communication with vendors, operations, architecture, and/or management staff.
  • Provide guidance and training to less experienced staff in the responsibilities involved in technology analysis.
Requirements
  • Bachelor's in a job-related field or 4 years of job-related work experience or Associate's and 2 years of job-related work experience.
  • 7 years of specific knowledge of the technologies, products, and/or processes to be supported.
  • 3 years of directly supporting those technologies, products, and/or processes (may be concurrent).
Preferred Qualifications
  • At least 5+ years of Splunk development experience.
  • Experience utilizing Predictive Analytics to forecast the health of infrastructure.
  • Experience with model development and deployment.
  • Must have skills: Splunk, Scripting experience (PowerShell, Perl, Python, JavaScript, or Shell scripting), and Linux and Windows with a solid grasp of system administration.
  • Experience in design, implementation, administration, and support on Hybrid Splunk environments (AWS Cloud, Heavy forwarders, UFs, Deployment server).
  • Experience in onboarding and fixing data.
  • Good knowledge of Syslog, and Network protocols.
What We Offer
  • Comprehensive benefits package including 401(k) retirement savings plan with company match, subsidized health plans, life insurance, paid annual leave, and more.
Equal Employment Opportunity

BlueCross BlueShield of South Carolina is an equal opportunity employer and complies with all applicable federal, state, and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.



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