Sales Representative

2 weeks ago


Inglewood, California, United States DolFinTech Full time
COMPANY OVERVIEW & MISSION:

DolFinTech is the result of the merger between two prominent entities in the financial sector, Barri Financial Group and DolEx Financial Services. We have a significant presence across the United States, with a mission to be the preferred choice for our clients seeking comprehensive financial solutions. Our goal is to simplify financial transactions for our customers while providing service infused with the warmth of Hispanic culture. We are committed to offering our clients a convenient place to conduct all their transactions, available in both Spanish and English. We uphold respect for all individuals, regardless of their background.

OUR MISSION: Our aim is to deliver exceptional quality non-banking financial services to the diverse population in the United States. This commitment has earned us the loyalty of our customers, which in turn empowers our employees, shareholders, and the communities we serve to thrive. Our extensive range of services includes Check Cashing, Money Transfers, Bill Payments, Currency Exchange, Phone Cards, Pre-Paid Visa Debit Cards, International Mobile Recharge, Lottery Tickets, Loans, and Money Orders, with the flexibility to adapt our offerings based on local needs.

ROLE OF SALES ASSOCIATE:

POSITION SUMMARY: The Sales Associate will act as a vital representative of DolFinTech, engaging with our external clientele. This position emphasizes delivering exceptional customer service through daily interactions while simultaneously adding value to both the organization and our clients. The Sales Associate will actively enhance the company's market presence and brand recognition by adhering to best practices during service delivery.

ESSENTIAL REQUIREMENTS:
  • High School Diploma or GED.
  • Fluency in Spanish and basic proficiency in English.
  • Proficient in using a computer keyboard and mouse.
  • Detail-oriented, particularly in reading, writing, and handling numerical data.
KEY COMPETENCIES: To excel in this role, the following competencies are essential:
  • Exemplifies integrity, honesty, and transparency.
  • Strong verbal and written communication skills for consistent customer interaction.
  • Dedication to providing outstanding customer service.
  • Ability to assess customer needs, provide rate information, and make informed recommendations.
  • Skill in gathering essential information to offer solutions to our clients.
  • Maintains confidentiality of customer data.
  • Capable of managing significant cash transactions.
  • Team-oriented, collaborative, and service-focused.
  • Demonstrates accountability and diligence to minimize errors and safeguard company and customer assets.
  • Maintains a tidy and organized workspace.
  • Stays updated on procedural knowledge to ensure compliance with guidelines.
  • Performs additional tasks as assigned by management.
WORK SCHEDULE: Various shifts available between 8:00 AM and 8:30 PM, Monday through Sunday.

SALARY RANGE: $16 - $17

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