Sales Representative

2 months ago


Inglewood, California, United States DolFinTech Full time
COMPANY OVERVIEW & MISSION:

DolFinTech is the result of the merger between two prominent entities in the financial sector, Barri Financial Group and DolEx Financial Services. We have a widespread presence across the United States, with the aim of becoming the go-to choice for clients seeking comprehensive financial solutions. Our mission is to simplify the financial experience for our customers while providing service infused with the warmth of Hispanic culture. We strive to be the preferred destination for all transactions, available in both Spanish and English, while respecting the diversity of our clientele.

OUR MISSION: To deliver high-quality non-banking financial services to the diverse population of the United States. Our commitment to excellence has earned us the loyalty of our customers, allowing our employees, shareholders, and the communities we serve to thrive. Our extensive range of services includes Check Cashing, Money Transfers, Bill Payments, Currency Exchange, Phone Cards, Pre-Paid Visa Debit Cards, International Mobile Recharge, Lottery Tickets, Loans, and Money Orders, tailored to meet the unique needs of each location.

VALUES: Excellence, Integrity, & Growth.

ROLE OF SALES ASSOCIATE:

POSITION SUMMARY: The Sales Associate plays a crucial role as a representative of our organization, engaging with external clients to provide exceptional customer service. This position focuses on fostering positive interactions with clients while enhancing the company’s brand presence in the market. The Sales Associate will implement best practices during transactions and service delivery.

ESSENTIAL REQUIREMENTS:
  • High School Diploma or GED.
  • Fluency in Spanish and basic proficiency in English.
  • Proficient in using a computer keyboard and mouse.
  • Detail-oriented, particularly in reading, writing, and handling numbers and currency.
KEY COMPETENCIES: To excel in this role, candidates should demonstrate the following competencies:
  • Consistent integrity, honesty, and transparency.
  • Strong verbal and written communication skills for effective customer interaction.
  • A passion for delivering outstanding customer service.
  • Ability to assess customer needs, provide rate information, and make recommendations.
  • Skill in gathering essential information to offer solutions to customers.
  • Commitment to maintaining customer confidentiality.
  • Capability to manage substantial cash transactions.
  • Team-oriented, collaborative, and service-focused.
  • Accountability and diligence to minimize errors and safeguard company and customer assets.
  • Maintain a clean and organized workspace.
  • Adhere to current procedural knowledge for compliance standards.
  • Other responsibilities as assigned by management.

WORK SCHEDULE: Various shifts available between 8:00 AM and 8:30 PM, Monday through Sunday.

SALARY RANGE: $16 - $17.

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