Merchandise Sales Representative

7 days ago


Inglewood, California, United States Legends Hospitality Full time

Job Summary:

Legends Hospitality is seeking a highly motivated and customer-focused Retail Sales Associate - Merchandise to join our team. As a Merchandise Sales Representative, you will be responsible for creating an exceptional shopping experience for our guests, providing excellent customer service, and driving sales through effective merchandising and sales techniques.

Key Responsibilities:

  • Provide an engaging and welcoming environment for our diverse team and fan base
  • Greet guests and ascertain their interests to make personalized sales recommendations
  • Accurately operate point-of-sale systems and maintain a high level of accuracy
  • Demonstrate ownership in maintaining a clean and organized store environment, including re-stocking and completing assigned tasks
  • Present merchandise to increase sales through upselling and cross-selling
  • Effectively communicate the features, benefits, and uses of merchandise to guests
  • Stay up-to-date on promotions, sales, and events to provide guests with relevant information
  • Maintain accurate inventory levels, merchandise placement, and counts, assisting with inventory management as needed
  • Continuously increase knowledge of products, facilities, and events to provide expert recommendations
  • Perform other duties as assigned by supervisor
  • Read and implement plan-o-grams to optimize merchandise displays
  • Assist the Gift Shop set-up team with merchandising event gift shops, including plan-o-grams, merchandise placement, inventory control, and cleaning

Requirements:

  • Honesty and integrity in all actions and language
  • Ability to take constructive feedback and make necessary changes
  • Excellent customer service and selling skills
  • Willingness to work extended hours on event days
  • Availability to work weekends and overtime as needed
  • High school graduate, GED, or equivalent experience in a comparable company
  • Accuracy in open and close procedures
  • Able to lift 50lbs and stand for long periods of time
  • Innovative and self-starter, able to work independently and as part of a team

Legends Hospitality is an Equal Opportunity Employer.



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