Senior Associate Sales Relationship Manager

3 weeks ago

New York, New York, United States MarketAxess Full time
About Us

MarketAxess is a leading financial technology company that is revolutionizing the way the world trades fixed-income securities. Our platform enables the shift from analog, phone-based trading to a fully electronic marketplace, making trading more accessible, transparent, and efficient. With over 2,000 clients worldwide, we are committed to delivering innovative solutions that meet the evolving needs of the financial industry.

The Role

We are seeking a highly motivated Senior Associate Sales Relationship Manager to join our growing Data Sales team. As a key member of our team, you will be responsible for developing client relationships, increasing engagement with existing users, and closing commercial business. You will work closely with our Client Services and Integration teams to support technical issues and oversee team reporting processes. Successful associates will progress into more seasoned data sales roles, selling MarketAxess' bulk data offerings to top-tier customers.

Key Responsibilities
  • Demonstrate knowledge of the market and MarketAxess product suite, anticipating customer needs and advising customers
  • Maintain customer relationships and serve as a subject matter expert in relevant data products
  • Support incoming client inquiries and issues, flagging and assigning to the correct individual or team
  • Actively build a new business pipeline within the relevant product or region, calling on customers and developing relationships at multiple levels across the customer organization
  • Be responsible for customer onboarding, relationship management, end-user training, and the build-out of new initiatives and customer messaging
  • Leverage customer and industry intel to effectively communicate product requirements to Product Specialists/Developers for system enhancements, functionality, and usability
  • Analyze large sets of data to identify market trends, tradable patterns, and leading indicators to advise current and prospective customers
  • Mentor and be a role model to analysts and associates while demonstrating firm values
  • Meet the minimum of customer meetings during and after business hours and be able to entertain customers at various events
Requirements
  • Bachelor's degree in finance or related field
  • Series 7 and 63 preferred, must be acquired within 6 months of joining
  • 4+ years of experience in financial services; sales or operations experience from a broker/dealer, or relevant experience working for a fixed-income electronic trading venue
  • Knowledge of the MarketAxess platform and product suite
  • Knowledge of Salesforce and an ability to run Salesforce reports on pipeline, product inventory, closed sales, etc.
  • Displays customer services skills and an ability to perform standard client service for data products
  • Interpersonal, communication, and influencing skills (e.g. negotiation, consultative skills)
  • Highly organized, detail-oriented, and proactive self-starter, comfortable in a team environment
  • Ability to interact with and provide insight to ETF line-traders and trading management
What We Offer
  • Free Food: We provide free lunch for employees when they are working in the office. Plus, our offices are stocked with snacks.
  • Paid Time Off: Competitive PTO package including vacation and personal days, sick leave, and charity days
  • Generous Parental Leave: Up to 20 weeks fully paid leave
  • 401(k): Dollar-for-dollar employer match up to $17,500
  • Employee Stock Purchase Plan: Employees can purchase MarketAxess common stock at a discount
  • Wellness Stipend: We provide employees with up to $1K annually towards gym memberships, home office equipment, and more
  • Onsite Healthcare: We offer convenient access to world-class care through Mount Sinai at our Hudson Yards location
  • Tuition Assistance and Professional Development: Benefit from live and on-demand learning, role-specific training, employee-led Lunch and Learns, and guest speakers
  • Core benefits: Highly competitive medical, dental, and vision programs

For job positions in NYC, NY, and other locations where required, the estimated salary range for a new hire into this position is $115,000 USD to $135,000 USD. Actual salary may vary depending on job-related factors, which may include knowledge, skills, experience, and location. You may also be eligible for annual cash incentives, equity, and other benefit programs.

MarketAxess Corporation and its affiliates provide equal employment opportunities to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other legally protected characteristic in the location in which the candidate is applying.

All of your information will be kept confidential according to EEO guidelines.

MarketAxess Privacy Notice for Candidates

CCPA Notice at Collection for California Employees and Applicants

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