Administrative Coordinator for Community Services

3 days ago


Los Angeles, California, United States Seabreeze Management Company Full time
Community Support Assistant Job

Overview:

The Seabreeze Management Company is a leading provider of property management services, overseeing a diverse portfolio of over 90,000 residential and commercial properties.

We are seeking a highly skilled Administrative Coordinator to join our team in Aliso Viejo, California. The successful candidate will be responsible for delivering exceptional customer service and administrative support to our staff and residents.

Key Responsibilities:

  • Provide a warm welcome and interact with staff, residents, guests, contractors, and others
  • Promptly report any unusual conditions or needs to contracted services representatives as directed
  • Conduct daily inspections of the front desk area, supplies, and equipment
  • Ensure efficient use of supplies and equipment to avoid waste
  • Forward housekeeping and maintenance issues reported by Courtesy Officers to the General Manager in a timely manner
  • Forward incident reports (safety & property) to the General Manager
  • Oversee key management, building inspection reports, and incident summary reports
  • Manage calendars for moves and amenity reservations
  • Control vendor access
  • Maintain awareness of radio calls to ensure timely response from roving access control guards and monitors Courtesy Officer locations
  • Answer incoming phone calls and direct incoming calls
  • Direct vendors, guests, and contractors
  • Oversee vendor and guest parking
  • Sign in visitors; sign in guests and vendors
  • Handle and sort all incoming and outgoing mail
  • Manage packages received and the package storeroom, and administer the package tracking system
  • Maintain all documentation and logs, including incident reports
  • Direct the Courtesy Officer to post notices on bulletin boards
  • Direct the Courtesy Officer to assist homeowners with lockouts
  • Manage key control
  • Assist residents with welcome packets, moves, fobs, and amenity reservations
  • Demonstrate mastery of Emergency Procedures described in the EP Manual
  • Document and forward observed or reported rule violations to the General Manager
  • Respond to leak reports per procedure and forward leak incident reports
  • Enter data into CINC
  • Understand property rules and regulations and other governing documents for compliance purposes and report noncompliance matters as necessary
  • Perform other duties assigned or requested by supervisors

Estimated Salary:

$42,500 - $57,500 per year

Requirements:

  • Demonstrate exceptional customer service skills, representing the company and encouraging employees to do the same
  • Ability to handle problems involving several concrete variables in standardized situations
  • Ability to read and interpret documents such as operating and procedural manuals
  • Ability to perform basic math skills like addition, subtraction, multiplication, and division
  • Requires strong communication, organizational, decision-making, and interpersonal skills
  • Ability to be detail-oriented while maintaining thorough follow-through
  • Working knowledge of Microsoft tools, internet searches, and CINC software

Availability:



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