Guest Services Representative

2 weeks ago


Springfield, Illinois, United States Andy B's, Incorporated Full time

Company Overview: Andy B's, Incorporated is a leading entertainment venue dedicated to providing exceptional experiences for our guests.

Position Title: Guest Attendant

Job Type: Part Time to Full Time

Position Summary: As a Guest Attendant, you will play a vital role in enhancing the overall guest experience. Your responsibilities will include facilitating engaging attraction experiences, ensuring the facility remains welcoming and clean, and assisting with gaming and bowling operations. Our ideal candidates are enthusiastic, knowledgeable about our offerings, and proactive in anticipating guest needs.

Key Responsibilities:

  • Deliver outstanding guest service by being attentive and responsive to guest inquiries.
  • Engage with guests both in person and via phone to ensure a seamless experience.
  • Utilize the Point-of-Sale system to accurately process orders and transactions.
  • Maintain cleanliness and safety standards throughout the facility and report any operational concerns.
  • Oversee attraction play and manage the game room environment.
  • Perform opening and closing duties as required.
  • Embody the core values of Andy B's: Teamwork, Service, Inspiring Fun, and Excellence.

Qualifications:

  • Must be at least 16 years old.
  • Possess a friendly and outgoing demeanor with a strong work ethic.
  • Excellent communication skills are essential.
  • Ability to thrive in a fast-paced, collaborative environment.

Additional Information: Andy B's, Incorporated is committed to creating a diverse environment and is proud to be an equal opportunity employer.



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