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Client Services Coordinator

2 months ago

Irvine, California, United States EBizCharge Full time

EBizCharge by Century Business Solutions is a leader in providing integrated payment solutions tailored for electronic payment processing across various business platforms. Our applications are designed to be PCI compliant and seamlessly integrate with major accounting and ERP systems, in addition to popular online shopping carts. We pride ourselves on fostering a dynamic work environment that encourages career advancement.

Key Responsibilities:

  • Deliver software demonstrations to prospective clients to highlight our offerings.
  • Work collaboratively with multiple departments, including Sales, Project Management, Software Development, and Senior Management.
  • Assist the Customer Support team by reviewing case records, following up with clients, and managing documentation related to customer inquiries.
  • Ensure accurate record-keeping in company databases for all interactions and activities.
  • Process new account documentation and perform maintenance tasks for existing clients efficiently.

Required Qualifications:

  • Self-driven individual capable of working independently or as part of a team.
  • Prior experience in product or software training and demonstrations is advantageous.
  • Demonstrated strong work ethic and adaptability in working hours.
  • Proficiency in Microsoft Excel, Word, and Outlook is essential.
  • Effective communication skills with professionals from diverse backgrounds.
  • Excellent verbal and written communication skills are mandatory.

Employee Benefits:

  • Comprehensive employer-sponsored benefits, including Medical, Dental, Vision, and life insurance.
  • 401(k) retirement plan with company matching contributions.
  • Access to on-site amenities, including a fitness center, dry cleaning services, and car wash.
  • Generous paid time off and holiday policies.

Job Type: Full-time

The Company is committed to providing equal employment opportunities and prohibits discrimination in accordance with applicable laws. Pay discrimination based on gender, race, or ethnicity is strictly prohibited.