Route Service Manager

2 days ago


Plymouth, Michigan, United States Interstate Battery System of America, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Route Service Manager to join our team at Interstate Batteries. As a key member of our sales team, you will be responsible for delivering exceptional customer service and growing route sales through outstanding service and advice.

Key Responsibilities:
  • Deliver batteries and provide timely service to customers and dealers on your route.
  • Establish and maintain strong relationships with dealers to drive sales and retention.
  • Effectively manage consignment programs to increase sales and drive dealer retention.
  • Complete documentation on a timely basis and maintain accurate records.
  • Rotate batteries to maintain quality product and service standards.
  • Collect and handle payments on account, including cash, checks, and money orders.
  • Collect and return junk and/or used batteries.
  • Load and unload truck.
Requirements:
  • Must possess current DOT Medical Certification and maintain a clean driving record.
  • Depending on equipment, a Class A or B Commercial Drivers License may be required.
  • Prior driving and customer service experience is highly desirable.
  • Good communication skills and ability to interact effectively with customers.
  • Strong customer service skills and ability to read, write, and compute basic math.
Work Environment:
  • Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
  • Specific vision abilities include close vision, depth perception, and ability to adjust focus.
  • Ability to regularly lift and/or move 50+ lbs. without assistance.
  • Exposed to battery warehouse conditions, including moving equipment, mechanical parts, fumes, or airborne particles.

Interstate Batteries is an equal opportunity employer and complies with all applicable federal, state, and local laws prohibiting discrimination in employment. We do not accept resumes from headhunters, placement agencies, or other suppliers without a formal agreement.


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