Director, Student Accounts and Services
4 days ago
Serve as a subject matter expert in providing customer service support to students and their families for student billing and related collections of past-due student payments.
Oversee the collection of delinquent student payments, including past-due tuition and loans, and provide leadership and best practices for the Bursar Student Accounts team.
Ensure that questions and issues are resolved in an accurate, timely, and professional manner while adhering to University policies and procedures.
Act as the escalation point for complex cases and coordinate with the Bursar management team for the resolution of issues as needed.
Identify policies and procedures to facilitate departmental efficiencies and improve customer service, and develop and implement metrics to inform training and process improvements.
Represent the Office of the Bursar in Student Service initiatives and serve as a liaison with various university departments.
This role has a hybrid work schedule with two days on-site and three days remote per week.
Responsibilities- Provide customer service support to students and their families for student billing and related collections of past-due student payments.
- Oversee the collection of delinquent student payments, including past-due tuition and loans.
- Provide leadership and best practices for the Bursar Student Accounts team.
- Ensure that questions and issues are resolved in an accurate, timely, and professional manner.
- Act as the escalation point for complex cases and coordinate with the Bursar management team.
- Identify policies and procedures to facilitate departmental efficiencies and improve customer service.
- Develop and implement metrics to inform training and process improvements.
- Represent the Office of the Bursar in Student Service initiatives.
- Serve as a liaison with various university departments.
-
Student Account Specialist
3 weeks ago
New York, New York, United States SAE Institute Full timeJob SummaryThe Student Account Specialist plays a critical role in SAE Institute's business operations, shaping the student experience and serving as the primary contact between students and the Student Accounts team. This full-time, on-campus position requires strong communication and problem-solving skills, as well as the ability to work effectively in a...
-
Director of College Counseling
6 days ago
New York, New York, United States Student Leadership Network Full timeJob Title: Director of College CounselingStudent Leadership Network is seeking a highly motivated and experienced Director of College Counseling to join our team. As a key member of our College Bound Initiative, you will play a critical role in supporting students from diverse backgrounds to achieve their college dreams.Job Summary:The Director of College...
-
Director of Student Placement Services
4 weeks ago
New York, New York, United States Oliver Scholars Full timeJob OverviewPOSITION SUMMARY: Reporting to the Chief Enrollment and Academic Officer, the Assistant Director of Placement plays a vital role within the placement team. This position encompasses both internal and external responsibilities, contributing significantly to the operational success of the Admissions & Placement department.The ideal candidate will...
-
Director of College Guidance
4 weeks ago
New York, New York, United States Student Leadership Network Full timeJob SummaryStudent Leadership Network is seeking a highly skilled and experienced Director of College Counseling to join our team. As a key member of our organization, you will play a critical role in providing comprehensive college guidance services to our students, helping them navigate the college application process and achieve their academic goals.Key...
-
Director of Student Financial Services
19 hours ago
New York, New York, United States New York University Full timeJob SummaryServe as a subject matter expert in providing customer service support to students and their families for student billing and related collections of past-due student payments.Key ResponsibilitiesOversee the collection of delinquent student payments, including past-due tuition and loans.Provide leadership and best practices for the Bursar Student...
-
Global Account Director
2 weeks ago
New York, New York, United States Amazon Web Services, Inc. Full timeJob Title: Director, Global Account Leader – Financial Services, Financial ServicesAmazon Web Services (AWS) is seeking a seasoned sales leader to manage our relationship with top Global Systemic Financial Institutions and lead a team of sales and technical resources. As a Director, Global Account Leader, you will be responsible for driving revenue growth,...
-
Financial Services Representative
4 weeks ago
New York, New York, United States Touro University New York Full timeJob SummaryThe Student Account Representative, as part of the office of the Bursar within Student Services, will oversee financial transactions, ensuring accuracy and efficiency. This role requires exceptional customer service skills and the ability to work effectively with students, parents, and staff.Key ResponsibilitiesCounseling and Support: Provide...
-
Student Technology Services Coordinator
1 month ago
New York, New York, United States Barnard College Full timeJob Title: Student Technology Services Coordinator Job Overview: *STRONG INTERNAL CANDIDATE IDENTIFIED* Under the guidance of the Senior Associate Director of Student Technology Services, the Student Technology Services Coordinator is responsible for overseeing the front desk operations and managing student staff (ACEs). Key responsibilities include...
-
Executive Director of Student Supports
4 weeks ago
New York, New York, United States Houston ISD Full timeJob SummaryThis leadership role is responsible for creating a vision and strategy to ensure all students have the necessary support to focus on learning in the classroom. The Director will oversee the Wrap Around services department, including Wrap Around Specialists on campuses, to ensure all students' basic needs are met.The Director will also support...
-
Student Accounts Representative
4 days ago
New York, New York, United States Sarah Lawrence College Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Student Accounts Representative to join our team at Sarah Lawrence College. As a key member of our financial services department, you will be responsible for ensuring the accuracy of student account information and delivering exceptional customer service to our students, parents, and staff.Key...
-
Global Account Director
4 weeks ago
New York, New York, United States Amazon Web Services, Inc. Full timeAbout the RoleAmazon Web Services, Inc. is seeking a highly experienced and skilled Global Account Director to lead our efforts in the Financial Services industry. As a key member of our team, you will be responsible for driving revenue growth, developing and executing comprehensive account plans, and building strong relationships with our clients.Key...
-
Student Account Representative
4 weeks ago
New York, New York, United States Touro University Full timeJob SummaryThe Student Account Representative will oversee billing, collections, and account management, ensuring accuracy and efficiency in financial transactions. This role requires exceptional customer service skills and the ability to deliver high-quality support to students, parents, and staff.Key ResponsibilitiesCounsel students and parents on tuition...
-
Student Account Representative
5 days ago
New York, New York, United States Touro University New York Full timeJob Title: Student Account RepresentativeJob Summary:The Student Account Representative will be responsible for overseeing billing, collections, and account management, ensuring accuracy and efficiency in financial transactions. This role will also deliver exceptional customer service to students, parents, and staff.Key Responsibilities:Counsel students and...
-
Student Account Specialist
2 weeks ago
New York, New York, United States SAE Institute Full timeStudent Account SpecialistThe Student Account Specialist plays a vital role in SAE Institute's business operations, shaping the student experience and serving as the primary contact between students and the Student Accounts team. This full-time, on-campus position requires strong communication and problem-solving skills, as well as the ability to work...
-
Student Account Specialist
6 days ago
New York, New York, United States SAE Institute Full timeStudent Account Specialist Job DescriptionThe Student Account Specialist plays a vital role in SAE Institute's business operations, shaping the student experience and serving as the primary contact between students and the Student Accounts team. This full-time, on-campus position requires strong communication and problem-solving skills, as well as the...
-
Director of Student Success and Well-being
4 weeks ago
New York, New York, United States Houston ISD Full timeJob SummaryThis leadership role is responsible for creating a vision and strategy to ensure all students have the necessary support to focus on learning in the classroom. The Executive Director of Student Supports and Services will oversee the development and implementation of programs and services that support the academic and social-emotional needs of...
-
Executive Director of Student Supports
4 weeks ago
New York, New York, United States Houston ISD Full timeJob SummaryThe Executive Director of Student Supports will lead the development of a comprehensive vision and strategy to ensure all students have the necessary support to focus on learning in the classroom. This role will oversee the Wrap Around services department, including the management of Wrap Around Specialists on campuses, to guarantee that all...
-
Student Account Specialist
3 weeks ago
New York, New York, United States SAE Institute Full timeJob SummaryThe Student Account Specialist plays a critical role in SAE Institute's business operations, shaping the student experience and serving as the primary contact between students and the Student Accounts team. This full-time, on-campus position requires strong communication and problem-solving skills, as well as the ability to work effectively in a...
-
Student Account Specialist
2 weeks ago
New York, New York, United States SAE Institute Full timeStudent Account SpecialistThe Student Account Specialist plays a vital role in SAE Institute's business operations, shaping the student experience and serving as the primary contact between students and the Student Accounts team. This full-time, on-campus position requires strong communication and problem-solving skills, as well as the ability to work...
-
Associate Director of Student Recruitment
3 days ago
New York, New York, United States Kipp Full timeJob Title: Associate Director, Student RecruitmentJoin KIPP NYC Public Schools as an Associate Director, Student Recruitment, and play a critical role in growing and serving nearly 10,000 students by 2028. As a key member of the External Affairs team, you will create and implement a regional strategy for student recruitment, ensuring all KIPP NYC schools are...