Store Operations Manager

6 days ago


Old Saybrook, Connecticut, United States West Marine Full time
Job Summary

We are seeking a highly skilled Inventory Specialist to join our team at West Marine. As an Inventory Specialist, you will play a critical role in ensuring the proper mix of merchandise is on order and received in the business unit to assist in providing a great customer experience and achieve the annual sales goal.

Key Responsibilities
  • Inventory Management: Ensure perpetual count accuracy, manage annual inventory process within the store, and maintain asset protection and store shrink goals.
  • Asset Protection: Alert management to potential security or loss prevention issues, communicate important information on asset protection policies and guidelines to store associates, and ensure all merchandise fixtures are properly stocked and correctly labeled.
  • Customer Service: Greet and receive customers in a welcoming manner, drive sales through engagement of customers, suggestive selling, and sharing product knowledge, and provide outstanding customer service.
  • Operations: Assist with inventory, including receiving and stocking merchandise, ensure all product locations are front, faced, and replenished with available overstock, process let downs as needed, and keep aisle and sales floor neat, clean, and organized.
Requirements
  • Education: High school diploma or equivalent.
  • Skills: Excellent verbal and written communication skills, excellent interpersonal and customer service skills, excellent sales and customer service skills, excellent organizational skills and attention to detail, excellent time management skills with a proven ability to meet deadlines, strong analytical and problem-solving skills, and ability to function well in a high-paced and at times stressful environment.
  • Physical Requirements: Must be able to lift up to 50 pounds at times and be mobile on the sales floor for extended periods of time.


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