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Customer Sales and Collections Representative

2 months ago

Rochester, New York, United States Howmet Corporation Full time
About the Role

We are seeking a highly skilled and results-driven individual to join our team as a Customer Sales and Collections Representative. As a key member of our organization, you will play a pivotal role in assisting customers with their part needs while also managing collections efforts for past due accounts.

Key Responsibilities
  • Assist customers in identifying and purchasing pre-manufactured parts from our inventory.
  • Provide detailed product information, technical specifications, and recommendations to meet customer needs.
  • Sell finished goods to reduce Days Outstanding (DOH).
  • Meet or exceed sales targets through effective communication and product knowledge.
Collections and Customer Service
  • Contact customers with past due accounts in a respectful and professional manner.
  • Implement strategic collections approaches to recover outstanding balances while preserving positive customer relationships.
  • Negotiate payment arrangements and work collaboratively with customers to find mutually beneficial solutions.
Requirements
  • 3 years of experience in customer service and commercial sales, preferably in a technical or manufacturing industry.
  • Strong communication and negotiation skills.
  • Ability to work independently and collaboratively within a team.
  • Detail-oriented with excellent organizational skills.
  • Familiarity with relevant software applications and tools.
  • A Bachelor's Degree or equivalent work experience is required.
About Us

Howmet Aerospace Inc. is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts, and forged wheels.

We are committed to delivering exceptional customer service while ensuring the financial health of our organization. If you are a customer-focused professional with a passion for sales and collections, we invite you to apply for this dynamic position.