Service Sales Representative and Project Manager

1 month ago

Rochester, New York, United States Davis-Ulmer Fire Protection Full time
Job Title: Service Sales Representative and Project Manager

At Davis-Ulmer Fire Protection, we are seeking a highly skilled Service Sales Representative and Project Manager to join our team in Rochester, NY. As a key member of our team, you will be responsible for quoting deficiencies, estimating, and laying the groundwork for the contract sales process.

Responsibilities:
  • Assist in obtaining information needed for each job, including Purchase Order numbers, tax-exempt forms, insurance certificates, deficiency information, and certified payroll information.
  • Schedule inspections (monthly/quarterly/annually) per the contract with the customer and our inspectors to ensure compliance with state and local codes and the customer's contract.
  • Collect inspection reports from inspectors in a timely manner and ensure the correct reports are received per job order prior to billing; check for deficiencies and quote as necessary.
  • Scan and upload documents to our online document storage system, including invoices, purchase orders, contracts, and other necessary information.
  • Follow up with customers on deficiencies quoted and book and create jobs for inspections and service calls within our system; invoice after the job is complete per our company policies and procedures.
  • Assist with invoicing customers and follow up for collections of customers for the inspection department.
  • Responsible for customer and vendor relations.
Qualifications:
  • High School Diploma/GED with Associate Degree preferred.
  • Experience in an administrative setting or equivalent combination of education and experience is a plus, but not necessary.
  • Notary public a plus.
  • Good oral, written, telephone, and customer service skills.
  • Good time management, organizational, and interpersonal skills.
  • Ability to assist both internal and external customers.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to read, analyze, and interpret general business procedures and regulations.
  • Moderate to advanced computer skills, with advanced proficiency in Excel.
Benefits:
  • Competitive compensation.
  • Comprehensive benefits package, including medical, dental, vision, and additional perks.
  • Opportunity to work with a team-first mindset and be part of a cohesive group.
  • Backed by APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota.
  • Long-term career relationships and opportunities for growth and development.

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