Property Management Assistant

2 weeks ago


San Antonio, Texas, United States United Apartment Group Full time
Position Overview

We are seeking a dedicated and enthusiastic individual to join our team as a Deputy Property Manager at United Apartment Group. In this pivotal role, you will be instrumental in the effective management of our residential community.

As a Deputy Property Manager, you will collaborate closely with the Property Manager to ensure the smooth operation of the property. Your focus will be on delivering outstanding service to residents while supporting various operational functions including leasing, financial oversight, and community engagement.

This position requires a strong commitment to customer satisfaction and the ability to thrive in a fast-paced environment. Prepare to be actively involved in various aspects of property management.

Key Responsibilities:
  • Responding to inquiries and concerns from current and prospective residents in a professional and friendly manner.
  • Conducting property tours and assisting with leasing activities as necessary. Providing training and guidance to staff on effective sales techniques.
  • Overseeing rent collection processes, particularly for residents with outstanding balances, which may include lease terminations and legal actions when necessary.
  • Assisting in the management of the property budget through prudent financial practices aimed at maximizing the community's net operating income.
  • Carrying out inspections of apartments during move-in and move-out processes, along with regular property walkthroughs as required.

Qualifications:

  • A minimum of 1 to 2 years of relevant experience, with a preference for candidates with a background in property management.
  • Experience in customer service and sales is essential.
  • Competence in general office duties, bookkeeping, and sales practices.
  • Prior management experience is advantageous.
  • A High School diploma or GED is required; additional college education is a plus.
  • Familiarity with Microsoft Office Suite (Word, Outlook, etc.) and property management software such as OneSite is necessary.
  • Knowledge of apartment leasing procedures and collection practices is important.
  • Exceptional organizational skills, the ability to multitask, and strong written and verbal communication abilities are essential.
Education Requirements:
High school diploma or equivalent

Experience Requirements:
Property Management: 3 years

Experience with OneSite is required
Strong background in collections

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